Enterprise Support Solutions for Small Business
IT Consulting : San Antonio, Texas
Need an IT Consultant?
There are numerous computer products on the market today making it difficult for individual businesses to determine the strengths and weaknesses of each. We continually evaluate major software and hardware packages to give our clients the most effective solutions available. Through our company, we make services available to small businesses that are usually only available to large companies.
Whatever the need may be, we are committed to finding solutions that make your business run more efficiently and effectively.
HomePageOnline.com has the capability and experience to serve as the Information Solutions Department for companies that cannot afford one.
You can choose the specific services you need either on a contract basis, project basis, maintenance, recommendations for upgrades, and/or changes. Our desire is to build a long-term relationship that reaches far beyond the initial sale. We want to be part of your success!
Onsite, online via remote control or by phone, IT help is on the way.
IT Support Services
San Antonio's IT Support Department
HomePageOnline.com is the answer to the technology needs of medium and small businesses. We specialize in designing, delivering, managing and supporting networks. Our Networking Solutions can help you meet any and every kind of networking challenge.
Our Solutions are tailored to your specific needs. We do not use a "one size-fits all" strategy. HomePageOnline.com 's support services enable you to concentrate on managing your business while we concentrate on maximizing your pc, web and network performance.
Through close partnerships with the most recognized manufacturers and software developers in the industry, HomePageOnline.com brings to market a proven set of solutions which business owners, managers, and employees can rely on.
At HomePageOnline.com the first order of business is to listen. We work closely with each client to determine the most effective solution for their business. After you've defined your unique situation, we evaluate and implement an affordable solution that works for you!
Whether your business is deciding on the repair or purchase of a single new computer, troubleshooting an existing network, or designing a brand new one, HomePageOnline.com is here to assist you with a reliable source of information technology.
Local IT PC and Network Support
We offer support to our customers by issue or by having a Support Service Agreement. A support contract will allow our customers to receive x number of hours of technical support per month. This can include weekly maintenance visits to correct any problems or to help with any issues that may arise during the week. With a Support Service Agreement customers receive technical support at reduced rates. Here is how it works:
The Customer agrees to pre-pay 5 hours of technical support on the 1st day of the month at a discounted rate. This payment can be made by check or automatically by credit card.
HomePageOnline agrees to perform 5 hours of technical support such as hardware, software & website issues (when applicable) per month at the premises of the Company, through the telephone, and/or online support.
Support Contract Benefits:
- Support Contracts offer a 20% discount on rates
- Weekly on-site/on-line preventive maintenance visits
- 30 Minute phone/online support response time
- On-site preferred response time on critical issues
- Preferred support status
- # of hours per month may be increased if needed
- Reduce or eliminate downtime
- No surprises.... Help is just an email or phone call away!